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Feminine and Co Branding

PRIVACY POLICY

1. Introduction

Welcome to Feminine & Co UK. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our salon, use our services, or interact with our website.

2. Information We Collect

We may collect and process the following types of information:

  • Appointment Information: Date and time of your appointments, treatment details, preferences, and feedback.

  • Payment Information: Billing details, credit card information, and transaction history.

  • Medical Information: Relevant medical history or conditions that may affect your treatment (with your explicit consent).

  • Technical Information: IP address, browser type, operating system, and other technical data when you visit our website.

  • Personal Identification Information: Name, address, phone number, email address, photos.

3. How We Use Your Information

We use your information to:

  • Provide and manage our services.

  • Schedule and confirm appointments.

  • Process payments and manage billing.

  • Communicate with you regarding your appointments, special offers, and updates.

  • Improve our services and customer experience.

  • Comply with legal obligations and protect our rights.

4. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure storage of physical records.

  • Encryption and secure access protocols for digital records.

  • Regular security assessments and staff training.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your explicit consent.

  • To trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential.

  • When required by law or to protect our rights, property, or safety.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request the correction of inaccurate or incomplete information.

  • Request the deletion of your personal information (subject to certain conditions).

  • Object to the processing of your personal information.

  • Withdraw your consent at any time (where processing is based on consent).

To exercise these rights, please contact us at info@feminineandco.co.uk

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7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Feminine& Co UK
29B North Street, Bishops Stortford, Hertfordshire, CM232LD
info@feminineandco.co.uk

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